TQMschool

Making complex subjects easy

TQMschool learning & improvement solutions include Lean TQM training + implementation and help the organisations/individuals from concept to implementation.

TQM

TOTAL QUALITY MANAGEMENT (TQM)

TQM is an integrated improvement philosophy based on cultural change. TQMschool offers comprehensive services “from training to implementation” to support our clients to realise true benefits of TQM.

Lean Management

Lean Management

TQMschool considers Lean Management as a concept that is integrated in TQM philosophy. Lean principals & tools when applied diligently bring quick operational benefits to organisations.

TQMschool Training

Training

TQMschool focus is manufacturing & service sector. Our courses cover all training topics that need to be imbibed for successful implementation of Total Quality Management & Lean Management.

Our customised techno-behavioural training programme focuses on carrying the acquired knowledge to work place.

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TQM Implementation

TQM Implementation

in_cr_ove  way of implementing the improvement initiatives supports a practical approach with a view to achieve the targeted results. We offer standardised & customised solutions to support manufacturing organisations in implementing Management Systems, Total Quality Management and Lean elements.

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Shop Floor Leadership programme

SHOP FLOOR LEADERSHIP PROGRAMME (SLP)

In the manufacturing industry, the results are achieved on shop floor. Shop Floor Leadership Programme  is a comprehensive & customised programme to equip the first level of supervision with winning inputs and a tailor made action plan.

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TQM course for professional college students

TQM ACADEMIC TRAINING PROGRAMME

Students of professional colleges are better placed to realize career opportunities when they have an exposure to expectations from business organisations.

We offer structured Total Quality Management courses along with standard curriculum for students of professional colleges directly as well as through participating educational institutions.

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Lean TQM Training Workshop Topics

Training Bouquet

Listing of standard TQMschool training workshops
TQM training

TOTAL QUALITY MANAGEMENT (TQM)

UNLEASH YOUR PRODUCTIVITY

The concept of productivity has undergone a sea change with better understanding of interdependence. Linking the personal productivity to organisational goals is of paramount importance. As a precursor to organisation-wide TQM implementation, this invigorating TQM training workshop discusses learning from TQM philosophy and the values that can be imbibed.

The improvement methodologies, already in use at organisational stage, have a lot of hidden learning related to personal & organisational productivity.

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Lean Management training

LEAN MANAGEMENT

WORK WITHOUT WASTE

Give your customers what they want, when they want it, in the measure that they want & in the manner that they want.

Improving quality, productivity & cost has always been the focus of manufacturing industry. It is now prudent for every professional to treat Lean Management as a mandatory subject to be understood & practiced.

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TPM training

TOTAL PRODUCTIVE MAINTENANCE (TPM)

IMPROVE EFFICIENCY

Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world. Effective utilisation of equipment & related processes brings in unimaginable benefits in terms of quality, cost & delivery.

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DWM

DAILY WORK MANAGEMENT (DWM)

IMPROVEMENT THROUGH SUSTENANCE

Daily Work Management is central to Total Quality Management implementation in any organisation. 

Without sustenance there is no improvement. Without standardisation there is no sustenance.

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DPA

DEPARTMENTAL PURPOSE ANALYSIS (DPA) TRAINING WORKSHOP

A HAPPY WORKPLACE

For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilisation of resources and continual process improvement.

Effective practice brings multifaceted improvements across organisational processes like shorter lead time, waste reduction and improved efficiency.

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PDCA problem solving training workshop

PROBLEM RESOLUTION THROUGH PDCA TRAINING WORKSHOP

NIP THE PROBLEM IN BUD

PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate “the right thing right the 1st time” approach.

This training workshop is based on 7 step QI story approach.

Implementing a solution? Do it right.

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Hoshin Kanri

HOSHIN KANRI

DO THE RIGHT THING

The execution of a strategy is more important, and more valuable, than the formulation of a strategy. The failure to link the achievement of top management goals with daily management at an operational level is suggested to be a major cause of loss of momentum in change management. Hoshin Kanri provides a planning, implementation and review process for managed change.

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VSM training workshop

VALUE STREAM MAPPING (VSM) TRAINING WORKSHOP

MAKE THE VALUE FLOW

Value stream mapping is a tool commonly used in lean continuous improvement programmes to help understand and improve the material and information flow within organisations.

Value Stream Mapping borne out of lean ideology captures and presents the whole process from end to end in a method that is easy to understand by those working the process. It captures the current issues and presents a realistic picture.

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5S training

5S

MAKE WORKPLACE TRANSPARENT

The discipline of 5S is a fundamental building block for TQM. Good 5S improves quality, cost, safety, the customer experience and enables World Class Performance. It is easily applied to any business and any process, by anyone.

There are many reasons to begin TQM journey with 5S training workshop: It can be done today, Everyone can participate, Waste is made visible, Has a wide area of impact.

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Kaizen

KAIZEN

HEN THAT LAYS THE GOLDEN EGG

Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle. Kaizen is a means of continuing improvement in personal life, home life, social life, and working life. The Kaizen business strategy involves everyone in an organization working together to make improvements without large capital investments.

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SPC training workshop

STATISTICAL PROCESS CONTROL (SPC) TRAINING WORKSHOP

MEASURE TO IMPROVE

Gathering data and using statistical methods to interpret them are not ends in themselves. The overall aim should be increased understanding of the processes.

It is very easy to become technique experts without realizing any improvements.Increased knowledge of SPC should become a basis for action.

This Statistical Process Control – SPC training workshop makes this important concept fairly easy to use in your work area.

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MSA training workshop

MEASUREMENT SYSTEM ANALYSIS (MSA) TRAINING WORKSHOP

THE RIGHT MEASURE

Measurement is the first step to improvement. Measuring right is even more important.

Measurement System Analysis assesses the properties of a measurement system to ensure adequacy for a given application.

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FMEA training

FAILURE MODE & EFFECT ANALYSIS (FMEA)

PREVENTION IS BETTER THAN CURE

Analysing & mitigating failure modes is key to improved reliability. While Engineers have always analyzed processes & products for potential failures, FMEA method standardizes the approach and establishes a common language that can be used both, within and between companies.

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APQP training

ADVANCED PRODUCT QUALITY PLANNING (APQP)

A STITCH IN TIME

Forewarned is forearmed.

Thus goes the famous saying. Quality planning is now as essential as manufacturing planning. The process is now fairly standardised, thanks to IATF 16949 & ISO 9001.

This training workshop gives a comprehensive understanding of product & process quality planning from product development to production phases.

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Pokayoke

POKAYOKE

KILL THE PROBLEMS AT SOURCE

The point of time, where mistakes & errors are corrected, decides the cost of the mistakes. Based on the premise of 1-10-100 principle, Pokayoke has evolved as a leading methodology to prevent errors. Though simple in concept, it is the most effective method to prevent errors from becoming defects.

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SMED

SMED

SIMPLIFICATION IMPROVES SPEED

Setup reduction (often known as Single Minute Exchange of Die or SMED) is one of the more mundane aspects of Lean Manufacturing and is often ignored. SMED makes it possible to respond quickly to fluctuations in demand, and it creates the necessary conditions for lead time reductions.

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Quality Orientation

QUALITY ORIENTATION

QUALITY IS A WAY OF LIFE

Quality is probably one of the most used and least understood English word. Yet, it is demanded and accepted in every walk of our lives.

It is important to remind ourselves periodically of this great concept. Every time we do so, new meanings emerge.

One way of looking at quality is perfection in our work.

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Manufacturing Planning

MANUFACTURING PLANNING METHODS

PLANNING IS THE FIRST STEP

“He who fails to plan, plans to fail” Planning is bringing the future into the present so that you can do something about it now. All elements of a manufacturing business require planning. Example: design, project, procurement, production, maintenance, delivery, supply chain.

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QFD

QUALITY FUNCTION DEPLOYMENT (QFD)

LISTEN TO CUSTOMERS’ VOICE

The customers are continuously looking to improve the lifecycle costs of products & services. Customer focus is no more an optional. The customers today are demanding that the supplier organisations’ processes be aligned to their needs. QFD is a methodical tool to ensure that the customer delight is addresses in every step of the way.

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COQ

COST OF QUALITY (COQ)

Cost of Quality (COQ) is a financial measure of the quality performance of an organisation. It is essentially a measure of lack of quality & can also be termed as cost of bad quality. An organization’s main goal is to grow & maintain high quality goods/ services. With a comprehensive understanding of the costs related to quality this goal can be achieved.

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DOE training workshop

DESIGN OF EXPERIMENT (DOE) TRAINING WORKSHOP

Design of Experiment (DOE) is a simple yet effective problem solving methodology.

It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world class quality levels.

This training module explains Shainin techniques of DOE in a simple step by step approach. This training workshop is designed to give a first hand experience of use of DOE tools through simulated classroom exercises.

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Easy Stores

STORES & INVENTORY MANAGEMENT

EASY STORES

Material management is a key factor to customer satisfaction. Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised.

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Value Engineering

VALUE ENGINEERING (VE)

ADD VALUE ADD CUSTOMERS

If you find that decent profits, meeting budget or even survival depend on reducing costs, consider Value Engineering.

Value Engineering is a systematic approach involving techniques that reduces costs significantly without affecting performance.

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ISO-9001 training

QUALITY MANAGEMENT SYSTEM – QMS-ISO-9001

CHANGE FOR THE BETTER

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A new version of the standard, ISO 9001:2015, has just been launched, replacing the previous version.

This training workshop explores QMS-ISO-9001 and talks about the changes required in the perspective & QMS for smooth transition to the new standard.

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IATF 16949 training

QUALITY MANAGEMENT SYSTEM QMS – IATF 16949

AUTOMATE YOUR BUSINESS

IATF 16949 standard is released. This new standard will supersede & replace the current ISO/TS 16949:2009.

Once implemented with right earnest & understanding it, can put all the business processes on autopilot. The ensuing systems act as binding agents for systems’ integration thereby guaranteeing effective performance.

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EMS

ENVIRONMENT MANAGEMENT SYSTEM – EMS – ISO 14001

ECOLOGY IS ECONOMY

Ecological sense makes economic sense.

Long term sustainability requires environmental impact assessment & optimisation. This is best attained through understanding of environmental issues & organisation wide participation.

Environment Management System (based on ISO 14001) sets out to achieve continual improvement in environmental performance of the organisation through participation by all.

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OHSAS

OCCUPATIONAL HEALTH & SAFETY SYSTEM (OHSAS 18001)

SAFETY IMPROVES PRODUCTIVITY

Capacity to work at peak productivity is a key contributor to an organisation’s competitiveness. Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve.

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IMS Internal auditor

INTERNAL AUDITOR TRAINING WORKSHOP – IMS

Integrated Management System QMS/ EMS/ OHSAS

Internal auditing is key to continuous improvement. Internal auditors are assets to the organisation. Their skills are not only sought by the management but also by procurement managers and functional managers to get an objective feedback on the Integrated Management System being practiced by vendors/ sites/ functions etc. Internal auditors are also the change agents. This Internal Auditor training workshop prepares the auditors in supporting continuous improvement of their IMS.

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TQM Implementation

Facilitating TQM implementation

in_cr_ove way

in_cr_ove way

in_cr_ove way is a proven methodology that facilitates TQM implementation.

Every business organization is unique. It is a unique combination of the environment in which it operates, the product that it makes, the processes it follows, the values that it follows and the culture that it promotes. This creates a unique value definition set that the organisation will pursue to improve in its journey of excellence.  in_cr_ove way helps its clients to identify these values specific to each unit of the organisation.

in_cr_ove way helps its clients to focus on targeted improvement by infusion of focused knowledge with accompanying improvements. This is achieved through performance improvement structure whereby individuals and teams focus to identify and eliminate waste, develop standard work and improve safety & efficiency.

in_cr_ove way supports this transformation through change management initiatives & behavioural interventions to mould the right mindset & competencies identified in-line with business requirements.

in_cr_ove way uses the organisation’s human talent to lead the improvement journey all the way by building the capabilities, developing leadership at all levels and foster team working through demonstrated results.

Be it a comprehensive TQM or, Lean implementation as business philosophy based on long term vision, mission & roadmap

  • Or, a specific element like 5S, Kaizen
  • Or, improving problem solving capability through QCC, CFTs
  • Or, long term planning & deployment using VSM, Hoshin Kanri
  • Or, cutting waste throughout your supply chain using lean methods
  • Or, quality initiatives like SQC, SPC, MSA
  • Or, reliability enhancement through APQP, FMEA
  • Or, quick improvement through Kaikaku
  • Or, a customised solution for your business

We facilitate TQM implementation using in_cr_ove way that delivers fast & effective results at low cost

Management Systems

Management Systems – QMS, EMS, OHSAS, IMS

If it can not be standardised, it can not be improved.

Standardisation is the key to improvement in an organisation where repetitive work happens. Management System offers a structure to an organisation to standardise its work.

Management System Standards

Management System is a structured frame work of policies, processes, and procedures that an organisation needs to follow to meet its business objectives. These are normally based on some proven standards like: 

Quality Management System:

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organisations to be more efficient and improve customer satisfaction. 

QMS based on IATF 16949, once implemented with right earnest & understanding it can put all the business processes on autopilot.

Environmental Management System:

Environment Management System (based on ISO 14001) sets out to achieve continual improvement in environmental performance of the organisation through participation by all.

Occupational Health & Safety Management System:

Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve.

IMS Diagram
IMS Diagram

Management systems can help the organisation to synergise the energy of the organisation & focus it towards its business objectives.

These are applicable to all organisations whether small, medium or big. An organisation may opt for stand-alone systems or, an Integrated Management System comprising of any combination/all systems.

in_cr_ove way offers complete support to an organisation to adopt and implement the management systems based on its business requirements. Our process ensures that a practical and usable system is put in place that benefits the organisation with a long term perspective.

We provide comprehensive services including:

  • Current situation assessment
  • Gap analysis
  • Process documentation
  • Suggest improvements
  • Management system training
  • Internal audit training
  • Implementation support leading to certification through 3rd party audits

Get better results from your Management System

Related Posts

ISO-9001

ISO 9001 implementation in_cr_ove way

ISO 9001 implementation is a strategic decision of an organisation. ISO 9001:2015 is the fourth revision of the standard first published in 1987. It has become a global benchmark for providing assurance about the ability to satisfy quality requirements & to enhance customer satisfaction.
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Performance Improvement

Performance Improvement

Our performance improvement model works in two stages.

Standardisation

  • Most of the work in any organisation consists of maintaining every day activities at the current level of performance. Daily management involves maintaining the routine performance and step-by-step improvement.
  • Daily Work Management is central to Total Quality Management implementation in any organisation. DWM creates a system to ensure that the routine function of the organisation works well and deliver results required.
  • Management system documents the daily work management. It helps businesses and organisations to be more efficient and improve customer satisfaction. As the work processes improve, this system keeps evolving.

Performance improvement

  • Performance improvement structure supports daily work management as well as continuous improvement.
  • DWM requires routine problem solving and day to day decision making, while the major improvements are guided by business objectives and changes in the operating environment.

While management system provides the body to an organisation, improvement orientation is the spirit that keeps it alive and propels it forward.

Management system ensures that every process or task is identified & defined with responsibility & accountability. However, the responsibility and methodology for challenging and improving the status quo is seldom fixed. Thereby the need to create a performance improvement structure arises. Without this structure devised and functioning well, the spirit of continuous improvement enshrined in all management systems is addressed.

There are many popular methodologies that help an organisation to create this performance improvement structure like TQM, Lean Management, Six Sigma, Lean TQM and so on.

Our business improvement model is based on classical TQM framework while encompassing Lean Management and Six Sigma principals with in its gambit. in_cr_ove way enables continuous improvement which is the spirit of Total Quality Management.

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TQM can be implemented in many different ways and needs to be customised to suit to suit the business environment in different organisations. The kind of structure that needs to be in place depends on the specific business needs of an organisation.

Wish to improve business performance?