Problem Resolution through PDCA – QI Story Approach

nip the problem in bud

QI story based PDCA problem solving

PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate “the right thing right the 1st time” approach. This training workshop is based on 7 step QI story approach and clarifies other approaches like 8D & DMAIC.


  • Understand the concept of PDCA
  • Learn QI story approach to problem resolution & improvement
  • Learn & practice basic quality tools
  • To use these in tandem for improvement & solving problems


  • Quality improvement story
    • Reason for Improvement
    • Current Situation
    • Analysis
    • Countermeasures
    • Results
    • Standardisation
    • Future Plans
  • Data Power
  • 7 QC Tools
    • Check Sheets
    • Histogram
    • Cause & Effect Diagram
    • Pareto Chart
    • Run Chart
    • Scatter Diagram
    • Control Chart

Take Away

On attending this training workshop, the participants will be able to use PDCA methodology for problem resolution & improvement in their work area as individual & in teams.

Who should attend?

  • Operating level
  • Middle level
  • Senior level


  • Multimedia Presentation
  • Concept Explanation
  • Facilitated Discussion
  • Group exercise
  • Individual exercise
  • Study material
  • Q&A

Interaction Language

  • English
  • Hindi
  • Hindi/ English

What is the programme duration?

  • 1 day
  • 2 days
  • 3 days
  • 3 1/2 days
What is the right duration for me?

Want to customise the programme to your requirements?