Problem Resolution through PDCA – QI Story Approach

nip the problem in bud

PDCA problem solving

PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate “the right thing right the 1st time” approach. This training workshop is based on 7 step QI story approach and clarifies other approaches like 8D & DMAIC.


  • Understand the concept of PDCA
  • Learn QI story approach to problem resolution & improvement
  • Learn & practice basic quality tools
  • To use these in tandem for improvement & solving problems


  • Quality improvement story
    • Reason for Improvement
    • Current Situation
    • Analysis
    • Countermeasures
    • Results
    • Standardisation
    • Future Plans
  • Data Power
  • 7 QC Tools
    • Check Sheets
    • Histogram
    • Cause & Effect Diagram
    • Pareto Chart
    • Run Chart
    • Scatter Diagram
    • Control Chart

Take Away

On attending this training workshop, the participants will be able to use PDCA methodology for problem resolution & improvement in their work area as individual & in teams.

Who should attend?

  • Operating level
  • Middle level
  • Senior level


  • Multimedia Presentation
  • Concept Explanation
  • Facilitated Discussion
  • Group exercise
  • Individual exercise
  • Study material
  • Q&A

Interaction Language

  • English
  • Hindi
  • Hindi/ English

What is the programme duration?

  • 1 day
  • 2 days
  • 3 days
  • 3 1/2 days
What is the right duration for me?

Want to customise the programme to your requirements?