Daily Work Management – DWM

imProvement through sustenance

Daily Work Management is central to Total Quality Management implementation in any organisation.

Without sustenance there is no improvement. Without standardisation there is no sustenance.


Lean Management

work without waste

Give your customers what they want, when they want it, in the measure that they want & in the manner that they want.

Improving quality, productivity & cost has always been the focus of manufacturing industry. It is now prudent for every professional to treat Lean Management as a mandatory subject to be understood & practiced.


Value Stream Mapping – VSM

make the value flow

Value stream mapping is a tool commonly used in lean continuous improvement programmes to help understand and improve the material and information flow within organisations.

Value Stream Mapping borne out of lean ideology captures and presents the whole process from end to end in a method that is easy to understand by those working the process. It captures the current issues and presents a realistic picture.


Total Quality Management – TQM-training

unleash your productivity

The concept of productivity has undergone a sea change with better understanding of interdependence.

Linking the personal productivity to organisational goals is of paramount importance.

The improvement methodologies, already in use at organisational stage, have a lot of hidden learning related to personal & organisational productivity.



Measurement System Analysis (MSA)

the right measure

Measurement is the first step to improvement. Measuring right is even more important.

Measurement System Analysis assesses the properties of a measurement system to ensure adequacy for a given application.

+MSA training brochure


simplification improves speed

Setup reduction (often known as Single Minute Exchange of Die or SMED) is one of the more mundane aspects of Lean Manufacturing and is often ignored. SMED makes it possible to respond quickly to fluctuations in demand, and it creates the necessary conditions for lead time reductions.

+SMED training brochure

Occupational Health & Safety System OHSAS 18001

safety improves productivity

Capacity to work at peak productivity is a key contributor to an organisation’s competitiveness. Safety & health issues at workplace are tremendous opportunities to improve productivity. Identifying and improving these has positive bearing on workplace morale. Occupational Health & Safety System (OHSAS 18001) provides a framework to organisations to address these issues and to continually improve.

+OHSAS 18001 training brochure

Quality Orientation

quality is a way of life

Quality is probably one of the most used and least understood English word. Yet, it is demanded and accepted in every walk of our lives.

It is important to remind ourselves periodically of this great concept. Every time we do so, new meanings emerge.

One way of looking at quality is perfection in our work.

+Quality Orientation training brochure

Failure Mode & Effect Analysis (FMEA)

prevention is better than cure

Analysing & mitigating failure modes is key to improved reliability. While Engineers have always analyzed processes & products for potential failures, FMEA method standardizes the approach and establishes a common language that can be used both, within and between companies.

+FMEA training brochure

Manufacturing Planning Methods

planning is the first step

“He who fails to plan, plans to fail” Planning is bringing the future into the present so that you can do something about it now. All elements of a manufacturing business require planning. Example: design, project, procurement, production, maintenance, delivery, supply chain.

+Manufacturing Planning training brochure

Problem Resolution through PDCA

nip the problem in bud

PDCA is unarguably the worlds most practiced improvement methodology. It is also one of the most effective. It is a unique combination of the left & right brain techniques that alternately diverge and converge the focus to facilitate “the right thing right the 1st time” approach.

This training workshop is based on 7 step QI story approach.

Implementing a solution? Do it right

+PDCA training brochure

Statistical Process Control – SPC Training

measure to improve

Gathering data and using statistical methods to interpret them are not ends in themselves. The overall aim should be increased understanding of the processes.

It is very easy to become technique experts without realizing any improvements.

Increased knowledge of SPC should become a basis for action.

This Statistical Process Control – SPC training workshop makes this important concept fairly easy to use in your work area.

+SPC training brochure


make workplace transparent

The discipline of 5S is a fundamental building block for TQM. Good 5S improves quality, cost, safety, the customer experience and enables World Class Performance. It is easily applied to any business and any process, by anyone. There are many reasons to begin TQM journey with 5S: It can be done today, Everyone can participate, Waste is made visible, Has a wide area of impact.

+5S training brochure

Quality Function Deployment (QFD)

listen to customers’ voice

The customers are continuously looking to improve the lifecycle costs of products & services. Customer focus is no more an optional. The customers today are demanding that the supplier organisations’ processes be aligned to their needs. QFD is a methodical tool to ensure that the customer delight is addresses in every step of the way.

+QFD training brochure


kill the problems at source

The point of time, where mistakes & errors are corrected, decides the cost of the mistakes. Based on the premise of 1-10-100 principle, Pokayoke has evolved as a leading methodology to prevent errors. Though simple in concept, it is the most effective method to prevent errors from becoming defects.

+Pokayoke training brochure

Internal Auditor Training – IMS

internal auditor training

Integrated Management System QMS/ EMS/ OHSAS

Internal auditing is key to continuous improvement. Internal auditors are assets to the organisation. Their skills are not only sought by the management but also by procurement managers and functional managers to get an objective feedback on the Integrated Management System being practiced by vendors/ sites/ functions etc. Internal auditors are also the change agents. This Internal Auditor training – IMS prepares the auditors in supporting continuous improvement of their IMS.

+Internal Auditor IMS training brochure

Total Productive Maintenance (TPM)

improve efficiency

Reliability of processes and products is imperative to competitive advantage. Equipment reliability is a precursor to product & process reliability. TPM is not just a tool; it is a philosophy that has changed the fortunes of so many organisations across the world. Effective utilisation of equipment & related processes brings in unimaginable benefits in terms of quality, cost & delivery.

+TPM training brochure


hen that lays the golden egg

Kaizen is one of the most powerful improvement methodologies and has been successfully used by the leading organisations as an improvement vehicle. Kaizen is a means of continuing improvement in personal life, home life, social life, and working life. The Kaizen business strategy involves everyone in an organization working together to make improvements without large capital investments.

+Kaizen training brochure

Environment Management system (ISO 14001)

ecology is economy

Ecological sense makes economic sense.

Long term sustainability requires environmental impact assessment & optimisation. This is best attained through understanding of environmental issues & organisation wide participation.

Environment Management System (based on ISO 14001) sets out to achieve continual improvement in environmental performance of the organisation through participation by all.

+EMS training brochure

+Internal Auditor EMS training brochure

Stores & Inventory Management

easy stores

Material management is a key factor to customer satisfaction. Materials team is the first contact between organisations (vendor & company, company & customer). Response to internal & external customers greatly depends on how the material supply functions are organised.

+Stores Inventory Management training brochure

Hoshin Kanri

do the right thing

The execution of a strategy is more important, and more valuable, than the formulation of a strategy. The failure to link the achievement of top management goals with daily management at an operational level is suggested to be a major cause of loss of momentum in change management. Hoshin Kanri provides a planning, implementation and review process for managed change.

+Hoshin Kanri training brochure

Design of Experiment (DOE)

Design of Experiment

Design of Experiment (DOE) is a simple yet effective problem solving methodology.

It can be applied to problem resolution & also to problem prevention. DOE supports quality improvement initiatives from primitive to world class quality levels.

This training module explains Shainin techniques of DOE in a simple step by step approach. This training module is designed to give a first hand experience of use of DOE tools through simulated classroom exercises.

+DOE training brochure

Cost of Quality (COQ)

Cost of Quality

Cost of Quality (COQ) is a financial measure of the quality performance of an organisation. It is essentially a measure of lack of quality & can also be termed as cost of bad quality. An organization’s main goal is to grow & maintain high quality goods/ services. With a comprehensive understanding of the costs related to quality this goal can be achieved.

+What is Cost of Quality?

+COQ training brochure

Quality Management System – QMS-ISO-9001

change for the better

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A new version of the standard, ISO 9001:2015, has just been launched, replacing the previous version.

This training workshop explores QMS-ISO-9001 and talks about the changes required in the perspective & QMS for smooth transition to the new standard.

+ISO 9001-2015 training brochure

+Internal Auditor ISO 9001 training brochure

Quality Management System (IATF 16949)

automate your business

IATF 16949 standard is released. This new standard will supersede & replace the current ISO/TS 16949:2009.

Once implemented with right earnest & understanding it, can put all the business processes on autopilot. The ensuing systems act as binding agents for systems’ integration thereby guaranteeing effective performance.

+IATF-16949 training brochure

Value Engineering (VE)

add value add customers

If you find that decent profits, meeting budget or even survival depend on reducing costs, consider Value Engineering.

Value Engineering is a systematic approach involving techniques that reduces costs significantly without affecting performance.

+VE training brochure

Advanced Product Quality Planning (APQP)

a stitch in time

Forwarned is forearmed.

Thus goes the famous saying. Quality planning is now as essential as manufacturing planning. The process is now fairly standardised, thanks to IATF 16949 & ISO 9001.

This training workshop gives a comprehensive understanding of product & process quality planning from product development to production phases.

+APQP training brochure

Departmental Purpose Analysis (DPA)

a happy workplace

For an organisation to be customer driven, it needs to be process driven. Process approach to work is a key differentiator and enables effective utilisation of resources and continual process improvement.

Effective practice brings multifaceted improvements across organisational processes like shorter lead time, waste reduction and improved efficiency.

+DPA training brochure

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